| Passenger Marketing Letters | ||
| Letter No. | Subject | Issued Date |
| 2022 | ||
| TC-II/2910/2020/special trains/covid 19 (3335953) | Revised Standard Operating Protocol (SOP) for movement of Passengers by rail | 09.05.2022 |
| TC-II/2910/2022/Imprest to station (3385310) | Provision of special imprest for refund of PRS counter tickets under unusual circumstances | 06.04.2022 |
| TC-II/2910/202/Indo-Bangla (3344593) | Clarification regarding NJP-DACT Indo-Bangla Train | 04.04.2022 |
| TC-II/2910/21/Covid –19-Review of HSP fare (3375471) | Regarding restoration of unreserved coaches in trains | 17.03.2022 |
| 2021 | ||
| TC-II/2910/2021/Vande Bharat | Clarification on charging of fare if Shatabdi Rake is utilised for running of Vande Bharat Express | 01.03.2021 |
| TC-II/2910/2019/Trains by IRCTC part.I | Charges applicable for operation of trains by IRCTC (Varanasi- Indore Mahakal Express) | 10.02.2021 |
| TC II/2003/20/Refund/Covid/ER | Extension of time limit beyond six months for cancellation of PRS counter tickets and refund of fare across reservation counter for the journey period 21.03.2020 to 31.07.2020 (Only for cancelled regular time Tabled trains). | 05.01.2021 |
| 2020 | ||
| TC II/2910/2020/FTR refund-Part1 | Relaxation in time limit for submission of original folder/Receipts to CCM office for Refund of security deposit for FTR trains/coaches/Saloons etc. | 29.12.2020 |
| 2019 | ||
| TC II/2870/06 | Filing of report for shortage/excess of cash during duty at booking counters | 24.07.2019 |
| TC II/2033/2019/Engine Detention | Clarification on levy of Engine Detention Charge of special trains booked on Full Tariff Rates | 13.06.2019 |
| Source : Ministry of Railways (Railway Board) CMS Team Last Reviewed on: 18-05-2022 | ||